1. General Provisions
1.1. A specialist providing consultations via the Growth-Meet platform agrees to comply with these terms and provide high-quality services to clients.
1.2. The Growth-Meet platform serves only as an intermediary between the client and the specialist, offering a technical solution for booking and payment of consultations.
1.3. All consultations are conducted strictly under the conditions specified in the specialist's profile.
1.4. The platform is not responsible for the quality of the consultations provided and does not participate in resolving financial disputes between the specialist and the client.

2. Booking and Payment
2.1. Clients can book a consultation through the platform by selecting a convenient time in the specialist’s schedule.
2.2. Payment for the consultation is made through the Growth-Meet platform without additional fees.
2.3. The specialist receives 100% of the payment for the consultation without any deductions from the platform.
2.4. If a client fails to attend a consultation without prior notice, a refund is only possible based on an agreement between the client and the specialist.

3. Cancellation and Rescheduling
3.1. A client may cancel a consultation no later than 24 hours before the scheduled time and may receive a full refund (subject to the specialist’s policy).
3.2. If a client cancels a consultation less than 24 hours before its start, the refund policy is determined by the specialist.
3.3. A specialist has the right to reschedule a consultation with prior agreement from the client, notifying them at least 24 hours in advance.

4. Dispute Resolution
4.1. If dissatisfied with a consultation, the client should address the issue directly with the specialist.
4.2. The Growth-Meet platform does not participate in disputes regarding refunds or compensations. All financial matters are handled exclusively between the client and the specialist.
4.3. If a client has a complaint about unethical behavior, poor service quality, or rule violations by a specialist, they may report it to the platform administration.
4.4. If violations are confirmed, the platform administration reserves the right to temporarily or permanently block the specialist’s account.

5. Refund Policy
5.1. Refunds are made exclusively based on an agreement between the client and the specialist.
5.2. The specialist may independently set refund conditions, which must be clearly stated in their profile.
5.3. The Growth-Meet platform does not process refunds and does not act as an intermediary in financial matters between the client and the specialist.

6. Confidentiality and Ethics
6.1. The specialist is obligated to maintain confidentiality and not disclose any information obtained during consultations without the client’s consent.
6.2. The use of obscene language, insults, or any other inappropriate behavior during consultations is strictly prohibited.
6.3. A specialist may not use consultations to promote services outside the platform or offer direct payments bypassing the platform.

7. Reviews and Ratings
7.1. After the consultation is completed, the client has the right to leave a review about the specialist.
7.2. The specialist is not allowed to demand that the client leave a positive review or modify an existing one.
7.3. The platform administration reserves the right to remove reviews that contain insults, slander, or false information.

8. Contact Information
If you have any questions regarding the terms of service, please contact Growth-Meet support at: support@growth-meet.com.